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Payment Options


Automated credit card payments anytime

SLEMCO residential customers can now pay their bill with a credit or debit card through an automated system by calling 1-844-859-5978. Payments post within 15 minutes to your account, but any payment made after 4:30 p.m. will post the next business day. The fee for phone payments by credit or debit card is $4.


Payment by Bank Draft or Credit/Debit Card
Paying your bill by bank draft (available for all customers) or credit/debit card (for residential customers only) is fast, easy and convenient. SLEMCO's A.P.O. (Automatic Payment Options) Program saves you time by paying your monthly SLEMCO bill automatically.

You may sign up at any time. Visit https://slemco.smarthub.coop. Once you sign in to your SmartHub account, click on Financial Info and fill out the required information for the bank or credit/debit card account that you wish to use.

Once the authorized payment option begins, you will receive a regular bill as before that will show the net bill but will have a zero balance. It will show "BANK DRAFT" for the automatic bank draft option and the date the bill will be drafted, or "CREDIT/DEBIT CARD CHG" for the automatic credit/debit card charge option and the date the bill will be charged. Your account won't be drafted or your credit/debit card charged until your due date, giving you ample time to call us with any questions regarding your bill.

For further information about paying your bill by bank draft or credit/debit card charge, contact the SLEMCO Customer Services Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday.

 

MoneyGram®
SLEMCO customers can now pay with cash using MoneyGram®. Payment will post to your SLEMCO account the same day as long as payments are made before 6 p.m. MoneyGram® services are conveniently offered within local retailers such as Albertsons, Wal-Mart and CVS.

To pay via MoneyGram® you will need cash in the amount of your payment plus the MoneyGram® fee of $1.50, your SLEMCO 10-digit account number and Receive Code 15802. Use the blue MoneyGram® Express Payment form.

 

Kiosk
We have installed two 24-hour kiosks in our Lafayette office drive-thru where you can pay your bill with cash, credit card or electronic checks. 

These convenient kiosks also allow you to access your bills and payment history, save payment information for future payments or sign up for auto draft.   

To access your account you will need either your account number, the barcode on the bottom left corner of your bill or a Member Information Card (MIC), which you can request at our Lafayette office.

In Person
Payments are accepted from walk-in customers in the lobby of SLEMCO’s Lafayette office during our normal business hours; our Crowley, Kaplan and Washington service centers do not accept bill payments of any kind.